About Us

After working in increasingly complex environments for over 20 years we needed the ability to simplify and better organize the work for our teams.  We couldn’t find anything that got the job done so we decided to build it ourselves and reimagine support work.  We are delighted to be able to help other teams find the joy and satisfaction that’s been missing in support work.

Darren McGee - CEO & Founder

​Darren has been working in technical support operations and project/program management for over 20 years.  An Air Force veteran who fell in love with managing people and agile principles, he’s brought his unique blend of compassion, technical understanding, and imagination to organizations like: Flexport, Google, Gap, US Army, US Air Force, ePhones, etc.  Darren believes that our mission in life is to leave the world a little better than we found it.

Keith - Co-Founder & COO

Keith is an Air Force veteran with over 15 years of experience in technical support operations and project/program management. He’s delivered hundreds of millions of dollars worth of infrastructure and security projects over the years at companies like: Xilinx, Google, Gap, US Army, US Air Force, etc. Keith is known for his attention to detail and is addicted to efficiency.